Welcome to

Serenity Home Medical

Equipment and Supplies

Customer Service

Serenity Home Medical is a locally owned and operated provider of home medical equipment and supplies.  We service our community through multiple store locations and offer delivery and shipping options. 

Our team provides an exceptional customer service experience to create comfort and improve clients’ quality of life and well-being. 

Our knowledgeable, experienced staff is dedicated to helping clients make informed decisions about their healthcare.  We are always available to answer your questions. 

Welcome to Serenity Home Medical Equipment and Supplies

Serenity Home Medical

Serenity Home Medical is a locally owned and operated provider of home medical equipment and supplies.  We service our community through our multiple store locations and offer delivery and shipping options. 

We provide an exceptional customer service experience and high-quality medical equipment to improve clients’ overall quality of life. 

We are always available to answer any questions. 

Why Serenity

Serenity Home Medical provides exceptional individualized customer service you can trust.

 

Customer Service

Exceptional customer service is what sets us apart in our industry. We ensure our clients are treated with respect and integrity and are educated in the product and service we are providing them.

Individualized Service

We understand each person has individual care needs, therefore, we will work closely with you and your provider to ensure you receive personalized care tailored to your unique circumstances and needs.

Experience you can trust

The Serenity team has over 40 years of combined experience. We understand the industry of durable medical equipment and the ever-changing regulations. Our team is knowledgeable and up to date with insurance requirements. 

care

Member of the Elkhart Chamber of Commerce

Community Health Accreditation Partner

Medicare Accredited by Community Health Accreditation Partner.

Winner of the Best of Elkhart County 2021 and Favorite of Elkhart County 2022

Why Serenity

Serenity Home Medical provides exceptional individual and client-based customer service you can trust.

 

Customer Service

Exceptional customer service is what sets us apart in our industry. Our goal is to ensure our clients are treated with respect and integrity and are educated in the product and service we are providing them.

Individualized Service

We understand that each person has individual care needs, therefore we will work closely with you and your provider, to ensure you are receiving personalized care based on your unique circumstances and needs.

Experience you can trust

The Serenity team has over 40 years of combined experience. We understand the industry of durable medical equipment and the ever-changing regulations. Our team is knowledgeable in insurance requirements and will work with your insurance and medical provider.

Community Health Accreditation Partner

Serenity Home Medical is accredited by Community Health Accreditation Partner.

"I was traveling through the area and when I went to bed last night part of my CPAP head gear was broken. I went to Serenity Home Medical and fix my problem. Great service and very friendly!! Thank you!"

– Steve M.  Google Review

"Excellent customer service. Made sure my equipment was correct for my needs. Thank you!"

– Lauren R.  Google Review

Customer Service Is Excellent. Friendly Staff. Quality Service Prompt Response. Love This Store. This Store Will Help You With All Your Medical Needs And Insurance Questions And Answers For Your Health Needs. I Was Very Pleased With Everyone There! Great Place To Go For Your Health Equipment Thumbs Up!!!👍 ❤❤

– Lois H.  Google Review

Google Review- November 2024

We are out if town on a work trip and my dog chewed my husband’s CPAP. Serenity Home Medical Equipment came to the rescue! They were so helpful and kind.” -Stacy

"They called and informed me that they were doing a PA 2 days later they called made an appointment for me to come in and pick up my equipment the next day. I was very pleased with how fast and smooth the process was! Walk in and feel like your apart of their family! Very nice people Highly recommend this place!"

– Takisha J.  Google Review

"I was traveling through the area and when I went to bed last night part of my CPAP head gear was broken. I went to Serenity Home Medical and fix my problem. Great service and very friendly!! Thank you!"

– Steve M.  Google Review

"Excellent customer service. Made sure my equipment was correct for my needs. Thank you!"

– Lauren R.  Google Review

Customer Service Is Excellent. Friendly Staff. Quality Service Prompt Response. Love This Store. This Store Will Help You With All Your Medical Needs And Insurance Questions And Answers For Your Health Needs. I Was Very Pleased With Everyone There! Great Place To Go For Your Health Equipment Thumbs Up!!!👍 ❤❤

– Lois H.  Google Review

We Are Here For You

Phone: (574) 327-2357

Fax: (574) 235-6991

Follow

Store Hours

Monday – Friday

9 a.m to 5 p.m

 24 hour Emergency on call service 574-327-2357

Address

 

14500 State Rd 23, Ste. 6 Granger, IN 46530