Welcome to Serenity Home Medical Equipment and Supplies

Customer Service

Serenity Home Medical

Serenity Home Medical is a locally owned and operated provider of home medical equipment and supplies.  We service our community through our multiple store locations and offer delivery and shipping options.  We provide an exceptional customer service experience and high-quality medical equipment to improve clients’ overall quality of life. 

Serenity Home Medical’s products and services focus on creating comfort and managing clients’ health and well-being.  Our products include oxygen therapy, sleep equipment, walking aids, hospital beds, wheelchairs, bath aids, breast pumps, lift chairs, and much more.

Our knowledgeable and experienced staff is dedicated to helping clients make informed decisions about their healthcare.  We are always available to answer any questions. 

Community Health Accreditation Partner

Serenity Home Medical is accredited by Community Health Accreditation Partner.

Our Products

Mobility Aids

Bathroom Safety

Lift Chairs

Daily Living

Respiratory

Sleep Equipment

Personal Care

Bracing

Compression Stockings

Woman's Care

Why Serenity

Serenity Home Medical provides exceptional individual and client-based customer service you can trust.

 

Customer Service

Exceptional customer service is what sets us apart in our industry. Our goal is to ensure our clients are treated with respect and integrity and are educated in the product and service we are providing them.

Individualized Service

We understand that each person has individual care needs, therefore we will work closely with you and your provider, to ensure you are receiving personalized care based on your unique circumstances and needs.

Experience you can trust

The Serenity team has over 40 years of combined experience. We understand the industry of durable medical equipment and the ever-changing regulations. Our team is knowledgeable in insurance requirements and will work with your insurance and medical provider.

care

"They called and informed me that they were doing a PA 2 days later they called made an appointment for me to come in and pick up my equipment the next day. I was very pleased with how fast and smooth the process was! Walk in and feel like your apart of their family! Very nice people Highly recommend this place!"

– Takisha J.  Google Review

"I was traveling through the area and when I went to bed last night part of my CPAP head gear was broken. I went to Serenity Home Medical and fix my problem. Great service and very friendly!! Thank you!"

– Steve M.  Google Review

"Excellent customer service. Made sure my equipment was correct for my needs. Thank you!"

– Lauren R.  Google Review

Customer Service Is Excellent. Friendly Staff. Quality Service Prompt Response. Love This Store. This Store Will Help You With All Your Medical Needs And Insurance Questions And Answers For Your Health Needs. I Was Very Pleased With Everyone There! Great Place To Go For Your Health Equipment Thumbs Up!!!👍 ❤❤

– Lois H.  Google Review

We Are Here For You

Phone: (574) 327-2357

Fax: (574) 235-6991

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Hours

Monday – Friday

9 a.m to 5 p.m

Wednesdays open until 8pm (Granger Only)

Saturdays by appointment

Closed Sundays

24 hour EMERGENCY
on call service

Address

1710 Leer Dr, Elkhart, IN 46514

14500 State Rd 23, Ste. 6 Granger, IN 46530